Cengrow systematic approach brings about continuous improvement in organizations through planned changes, which are relevant and feasible in today’s environment. We help you accelerate the pace of growth for your organization to meet competitive challenges.
Since each organization is unique, our experts first diagnose the key issues and challenges to be addressed and then work with the total involvement of the organization’s employees in the key areas. The future is envisioned and key change strategies are defined and cascaded down the levels in terms of tangible and measurable objectives. Individuals are supported by changing their mindsets as well as by processes that are complementary in achieving the performance objectives. Competency enhancement efforts are focused where required.
Our assessment solutions include competency mapping, competency assessment, projective techniques and a 360 degree feedback system that can be designed as required.
Cengrow has served to re-engineer operating systems and business processes, putting to affect its comprehensive expertise for improving business processes and its wide-ranging exposure to management solutions and practices in hundreds of companies for over 30 years. Our re-engineering services bridge the gap between the existing and the desired state, and thus brings about tangible improvements in output capacity, process efficiency and deliver quality leading to better organizational viability, customer delivered value and market leadership.
To enhance the effectiveness of your organization Cengrow defines the ‘current state’ and the opportunities for improvement and growth.
We start with a diagnostic study of your internal and external work environment and organization’s vision/ mission/ values statements, operational strategy, structure and capacity, human resources, decision-making process, budget and approach towards managing problems. Our goal is to assist your team in primarily developing a strategic plan, then converting it to operational plans intended to increase your organization’s performance and finally implementing the same with a high level of commitment leading to achievement of the objectives.
The services provided by our experts and the models used for the needs assessment and situational analysis are based on accepted best practices in both corporate, government and non-government sectors.
Change is not simply about changing. It is about learning how to change. This means identifying why change is needed, defining what changes are necessary and deciding how to implement them.
To manage the desired change and bring about a perceptible improvement in work culture, attitude of personnel and performance standards at any organization, Cengrow has adopted a strategic perspective that revolves around skill building, cultural change and system development.
For applying change management tools and steps and procedures for the same, we assess the existing climate, culture, employees’ motivation levels, and levels of preparedness to change. We create a need for change by providing benefits and advantages of managing change and prepare individuals to accept the change towards business improvement by bringing in more customer and market focus. Using a participatory approach we bring ownership and accountability of the changes and acknowledgement and appreciation for managing the same in forms of rewards
Strategic planning is an organization’s process of defining its strategy and making decisions on allocating its resources to pursue this strategy. It may also extend to control mechanisms for guiding the implementation of the strategy. Strategic planning became prominent in corporations during the 1960s and remains an important aspect of strategic management till date.
Cengrow provides inputs for strategic thinking to your team which guides the actual strategy formation. The end result is your organization’s unique strategy that includes a diagnosis of the environment and competitive situation, a guiding policy on what your organization intends to accomplish, and key initiatives or action plans for achieving the guiding policy.
Cengrow helps to execute the above by involving many parties and research sources in their analysis of your organization and its relationship to the environment in which it competes. A variety of analytical tools and techniques are used which are adapted by us to help you develop and provide a suitable framework for your organization.
The outcome is an articulation of your vision and mission, challenges and realistic objectives and goals, values and effective strategies to achieve them with utilization of your resources to maximum potential.
Organizational structures exist to facilitate the functioning of day to day activities in sync with the company’s strategy. Good organization design is finely tailored to meet the company’s competitive strategy and it ensures appropriate management oversight of the operation’s key capabilities and strategic initiatives.
Cengrow ensures that all organizational components- people, process, technology, structure- are aligned with the strategy and congruent with each other; and there is optimal trade-offs between coordination and autonomy, control and commitment, flexibility and focus.
To make organizational structure more efficient, we properly define everyone’s role within the organization. A clear definition of the responsibilities and standing of each person within the company creates an understanding of what is expected from each individual, and how individual performance can affect the efficiency of the entire organization.
We at Cengrow believe that organization design and structure should be considered as a subset of the broader field of organization effectiveness and organization development, both of which entail more behaviorally focused solutions to effectiveness. Hence we strongly advocate an integrated approach to leadership behaviors, team effectiveness, effective talent management and the like.
We have developed quality management methods, which help to define and adapt a quality improvement policy to tackle the escalating challenges that are faced by businesses today. One of the major challenges that confront organizations is how to build and maintain market share against ever increasing demands for quality products and services at lower costs.
The quality concepts, systems, strategies and tools find their use in a variety of organizations such as manufacturing, engineering, IT and service organizations. The concept of quality with respect to customer satisfaction has been a hallmark of Cengrow’s services since the beginning. A proactive quality management and assurance strategy which is directed at problem prevention rather than mere correction is what we have worked on since mid 1980’s.
Cengrow has enabled a large number of organizations to develop consistent and reliable quality indicators and cost measurement techniques by utilizing today’s quality improvement opportunities and institutionalizing the skills and techniques needed to address tomorrow’s challenges. All our interventions in quality are implemented on the basic belief and philosophy that the focus of quality management has to be understanding, meeting and surpassing customer needs and expectations.
We provide a plethora of quality tools that are used in executing both proactive and reactive strategies. Many of these tools can also be used in hybrid (proactive – reactive) modes. The tools include qualitative based tools that requires extensive experience and judgment as well as quantitative tools that requires large volumes of relevant data. Experience and judgment are more critical when the tools are used in the proactive mode because only limited amounts of hard data are typically available.
Process re-engineering is the analysis and redesign of workflows within and between enterprises in order to optimize end-to-end processes. It is the practice of rethinking and redesigning the way work is done to support an organization’s mission and reduce the cost.
Cengrow offers practical, results-oriented re-engineering work processes with latest tools and techniques for process definition, measurement, bench marking, value-analysis, performance modelling and project implementation works well at the individual, work-unit, team, functional and organizational levels.
Our re-engineering services bridge the gap between the existing and the desired state, and bring about tangible improvements in output capacity, process efficiency and deliver quality; leads to better organizational viability, deliver value to customers and market leadership. The re-engineered solutions take into account corporate, functional and process specific values, and are consistent with organizational resources deployed, installed infrastructure, business goals and customer expectations.
Key processes, sub-processes, activities and tasks are mapped with relevant inputs, outputs, controls and resource allocation. The process flow provides organizations with an valuable check on the efficacy and applicability of their business processes based on individual needs and operating norms.